FAQ

This page contains frequently asked questions. If you don't find your question among the ones below, then feel free to contact us.

What is Ethereum Mixing Service?

The way ethereum transactions work causes them to be chained together in a permanent public record. They are traceable along the blockchain from one ETH address to another. A mixing service can be used to mix one's funds with other's, with the intention of confusing the trail back to the fund's original source. Therefore, ethereum mixing service helps protect privacy of your ETH transactions.

How does it work?

We already prepared pre-mixed ethereum for you. All you are required to do is click on the Participate link, fill the form containing list of your outputs (the address where anonymized ETH will be sent) and confirm the transaction by sending the equal amount of ethereum (plus fee) to our ETH wallet address. The mixed ethereum will be then sent back to you automatically.

Do you charge any fee?

We charge random service fee 1-3 % and address fee 0.0011 ETH per output address to cover transaction fees charged by miners.

What happens if my browser crashes during the mixing process?

If you haven't transferred the ethereum to input address yet, then just create a new participation. If the participation is already payed, then the mixing process will continue on our server and the outputs will be automatically processed. You can also check participation state anytime by visiting the permanent link stated in the Letter of Guarantee.

What happens if I send less then required amount of ethereum?

Our service will process the participation only if you send correct amount of ethereum to the input address. If you send lower amount of ethereum then required then click on "Fix Output Values" button which is located on the bottom of participation overview. Otherwise our service would put the participation on hold and you would have to contact us to resolve the problem. We can also cancel the participation completely if you want (send Letter of Guarantee along with a refund address to us).

Is your service accessible via Tor?

You can access our service via it's clearnet domain, but we recommend using the following Tor URL instead: http://ethmixmmcfalcw2s.onion/

How can I verify the Letter of Guarantee?

Generally, the process consists of three steps:

  1. Install PGP software.
  2. Import our PGP Key.
  3. Verify the PGP signature
For example, in Ubuntu type the following commands:
Shell
$ sudo apt-get install gnupg
$ gpg --import name_of_pub_key_file
$ gpg --verify name_of_file_containing_signed_message
For more information see PGP Tutorial For Newbs (Gpg4Win).

How can I contact you?

You can use E-mail (optionally encrypted by PGP) or Bitmessage. The contact information is on the bottom of this page. Preferred language is English, but feel free to use German as well.

Is ethereum mixing service, ethereum tumbler and ethereum laundry the same thing?

Yes, those are all synonyms.